NEW CLIENT STARTER GUIDE: 

Step-by-step roadmap from initial inspiration to departure.
(Business Clients: Please email us at info@aceglobalmn.com.)

Planning your next getaway should be as relaxing as the trip itself. Follow these simple steps to go from dreaming to departing: 

STEP 1: GET TO KNOW US.

• Request a Consultation: Not sure what you need, still shopping around, or want to discuss a complex trip? No worries! Request a Travel Curator Consultation with our team for further assistance, get to know us, or to see if we are the right fit for your travel goals.

STEP 2: SHARE YOUR TRAVEL VISION. 

• Complete the Client Intake Form: Tell us about your ideal dates, preferred destinations, style, and budget. Your details help us tailor every aspect of your journey. 

  • Skip This Step: Complete the Expedited Intake Form ONLY if your assigned Travel Curator instructed you.

STEP 3: SECURE YOUR DESIGN SPECIALIST. 

• Submit the Concierge Research Fee: Pay the $75 Concierge Research Fee to unlock up to five custom quotes, booking revisions, and your personalized itinerary guide.

  • Q: Is the $75 Concierge Research Fee refundable?

A: The fee is reinvested into your travel experience as a trip enhancement (i.e., complimentary service, ride-share, or experience/excursion) once you secure a Premium Booking with us.

• • Skip This Step ONLY If: You were instructed by your assigned Travel Curator.

STEP 4: EXPLORE & PREPARE.

• Review Our FAQs: While your assigned Travel Curator designs your custom package, browse our General FAQs to learn about payment options, booking windows, and travel protections.

• Review Payment & Financing Options: Check out our Payment Options page to learn how you can manage your investment using Standard Supplier Terms, our ACE Global In-House Milestone Payment Plan, or Third-Party Financing through Klarna.

• Meet Ask ACE!: Have a quick question? Chat with our 24/7 digital assistant anytime for instant answers regarding our services, products, etc. while your quotes are being prepared.

STEP 5: FINALIZE & RELAX.

• Approve & Lock It In: Check your email or text messages for your custom quotes, select your favorite option, and lock in your reservation with a confirmed deposit within your 30-day window.

• Let Us Handle the Logistics: From flight changes to custom resort perks, we handle all the details behind the scenes so you can focus on packing and enjoying your trip!